Terms & Conditions
All prices are inclusive of GST.
Note: Orders for all items to be made at least 2-4 working days in advance before 3.00pm from Monday to Friday (except public holidays).
Call or Whatsapp 8938 0127 for corporate orders or bulk orders above $500.
Email us at firstname.lastname@example.org if you require urgent assistance on your order, email subject title to include ”URGENT – order number XXX”)
For mini party delights, self-collection is available at all cafés (subject to café operating hours) except Thomson Medical Centre.
Delivery time slot is subject to availability and delivery fee is chargeable based on order value.
$20 Delivery fee is applicable for order value less than $150 l $15 Delivery fee applicable for order value between $150-$400 l Free delivery for order value above $400 Christmas surcharge of $10 is applicable on top of delivery fee between 14-27 Dec. Not applicable to self-collection in-store.
For delivery to Tuas, Sentosa and Jurong Island area, there will be an additional surcharge of $25.
Surcharge of $30 is applicable in addition to the standard transport charge for any delivery before 9am.
Earliest delivery slot (8am - 8.30am).
Full payment upon ordering. $10 admin charge is applicable for every amended or cancellation request made to your order.
Delifrance reserves the right to change and substitute products of equal value in the event of any unavailability of product featured in catalogue. Pictures are for illustration purposes, presentation and actual products may differ from pictures shown. Decoration, trimmings, garnishes, tableware and cutlery shown are not included. Cake design may subject to slight variation and decoration used may vary. While stock last. All information is correct at time of printing and may be amended without prior notice.
Any order cancellation must be made within 3 working days and verified by Delifrance customer service agent (via email), otherwise a penalty of 50% of the total bill shall be charged.
Prices are subject to changes without prior notice. Not valid for any further discounts, including VIP discount cards, any form of vouchers and credit card discounts.
Payment with Viva! Value Vouchers is only applicable upon validation of the vouchers at the outlet. Viva! Value Vouchers cannot be used for payment of delivery fee(s).
Food is best consumed within 2 hours from delivery/collection time.
Food pictures are for illustration purpose only.