Terms & Conditions
- Festive items are available from 15 Nov 2021 – 02 Jan 2022.
- Orders must be made at least 5 working days in advance, from Mondays – Fridays (except public holidays). Orders received after 5pm will moved to next working day.
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Enjoy 15% off with minimum spend of $100 on our festive items (except dine-in festive menu, bundles and party platters) when you order by 5 Dec 2021 with entering the promo code EARLYBIRD15 or OCBC<first 6 digits of your card>.
- OCBC Cardmembers can enjoy an additional $10 e-voucher on top of the early bird promotion and also a 10% off with minimum spend of $100 (festive items only) for orders placed between 6 - 23 Dec 2021.
- Full payment is required upon placing the order online.
- For delivery between 24 – 27 December 2021, orders must be made by 17 December 2021, Friday, 5pm.
- Last order date for festive items on 23 December 2021, Thursday, 5pm.
- Any order amendments or cancellation must be made at least 3 working days before 5pm, from Monday to Friday prior to the delivery / collection date and verified by Delifrance sales team via email.
- There will be a cancellation fee of 50% of the total bill for cancellation made less than 48 hours prior to the delivery/ collection date. No refund will be given for order cancellation made less than 24 hours.
- All prices stated are inclusive of prevailing GST.
- Weightage of roast meat indicated are approximate raw weight measurement. All hot food items will be in room temperature. Reheating is recommended before serving. No pre-portioning services available.
- Disposable wares are not included and can be purchased here.
- Delifrance reserves the right to change and substitute products of equal value in the event of any unavailability of product featured in catalogue.
- Pictures are for illustration purposes, presentation and actual products may differ from pictures shown.
- Decoration, trimmings, garnishes, tableware, and cutlery shown are not included. Cake design may subject to slight variation and decoration used may vary.
- All information is correct at time of printing and may be amended without prior notice.
Delivery / Self Collection
- Minimum Order of $100 are required for any delivery. Delivery time slot is subject to availability and delivery fee is chargeable based on order value & period.
ORDER VALUE DELIVERY FEE
Orders below $400 $30.00 per location
Orders above $400 Waived per location
(Festive Surcharge applies)
- Delivery Time Slots, time may vary ±30 minutes before or after the stipulated slots due to the unpredictable weather or road traffic conditions.
09:00am – 11:00am
11:00am – 01:00pm*
01:00pm – 03:00pm
03:00pm – 05:00pm
05:00pm – 07:00pm*
- Savoury & Bundle Deals Delivery Time slots*: 11:00am - 1:00pm / 5:00pm – 7:00pm
- Savoury and Bundle Deals are available for Self – Collection at selected stores only (Jem | Toa Payoh HDB Hub | Northpoint City | Tampines 1) at 1:00pm / 6:00pm.
- $10 Festive Surcharge applies for orders fall on 13 - 26 & 31 December 2021 & 1 Jan 2022