Festive 2021 Terms & Conditions

Terms & Conditions

  • Festive items are available from 15 Nov 2021 – 02 Jan 2022.
  • Orders must be made at least 5 working days in advance, from Mondays – Fridays (except public holidays). Orders received after 5pm will moved to next working day.
  • Full payment is required upon placing the order online.
  • For delivery between 24 – 27 December 2021, orders must be made by 17 December 2021, Friday, 5pm.
  • Last order date for festive items on 23 December 2021, Thursday, 5pm.
  • Any order amendments or cancellation must be made at least 3 working days before 5pm, from Monday to Friday prior to the delivery / collection date and verified by Delifrance sales team via email.
  • There will be a cancellation fee of 50% of the total bill for cancellation made less than 48 hours prior to the delivery/ collection date. No refund will be given for order cancellation made less than 24 hours.
  • All prices stated are inclusive of prevailing GST.
  • Weightage of roast meat indicated are approximate raw weight measurement. All hot food items will be in room temperature. Reheating is recommended before serving. No pre-portioning services available.
  • Disposable wares are not included and can be purchased here.
  • Delifrance reserves the right to change and substitute products of equal value in the event of any unavailability of product featured in catalogue. 
  • Pictures are for illustration purposes, presentation and actual products may differ from pictures shown.
  • Decoration, trimmings, garnishes, tableware, and cutlery shown are not included. Cake design may subject to slight variation and decoration used may vary.
  • All information is correct at time of printing and may be amended without prior notice.

  Delivery / Self Collection

  • Minimum Order of $100 are required for any delivery. Delivery time slot is subject to availability and delivery fee is chargeable based on order value & period.
ORDER VALUE                                            DELIVERY FEE
Orders below $400                                        $30.00 per location
 
Orders above $400                                        Waived per location
(Festive Surcharge applies)       
                    
  • Delivery Time Slots, time may vary ±30 minutes before or after the stipulated slots due to the unpredictable weather or road traffic conditions.
09:00am – 11:00am
11:00am – 01:00pm*
01:00pm – 03:00pm
03:00pm – 05:00pm
05:00pm – 07:00pm*
  • $10 Festive Surcharge applies for orders fall on 13 - 26 & 31 December 2021 & 1 Jan 2022                                              
  •  Savoury & Bundle Deals Delivery Time slots*: 11:00am - 1:00pm / 5:00pm – 7:00pm
  •  Savoury and Bundle Deals are available for Self – Collection at selected stores only (Jem | Toa Payoh HDB Hub | Northpoint City | Tampines 1) at 1:00pm / 6:00pm.