Shipping policy
Self-Collections
- Orders can be collected at all Delifrance outlets.Kindly see operating hours for respective outlets here.
- Surcharge of $20 is applicable in addition to the order for any collection order before 9:00am
- To facilitate collection, kindly present your e-receipt in stores.
Deliveries
- Delivery time slot is subject to availability and delivery fee is chargeable based on order value.
- Payment with Viva! Value Vouchers is applicable upon validation of the vouchers at the outlet. Viva! Value Vouchers cannot be used for payment of delivery fee(s).
- Disposable wares are not included and can be purchased here.
Time Slots
- Earliest delivery slot (7:00am - 9:00am). If you require even earlier slots, please reach out to us via email at orders@delifrance.com.sg
Delivery Fees
- $20.00 delivery fee is applicable for order value less than $250, Complimentary delivery extended for order value more than $250 (other surcharges applies).
- For delivery to Tuas, Sentosa and Jurong Island area, there will be an additional surcharge of $10.
- Surcharge of $20 is applicable in addition to the standard transport charge for any delivery before 9:00am.
Festive Charges
- A festive surcharge of $10/order will apply to all orders (delivery or self-collection) falling on 14–27 and 31 December 2026, and 1 January 2027.
- This seasonal adjustment helps us cover significantly higher operational and logistical costs during the peak festive period.